Everything Buyers Ask About Biyang FAQ

ABiyang has exported auto parts since 2009 and is an officially authorized distributor for 14+ brands: TORCH (spark plugs), FERODO (braking), MANN-FILTER (filters), CHAMPION (fluids & plugs), WAGNER (sensors), PHILIPS (lighting), TEMB, KUAINA, CHELUCHI, TXCAN and more. Authorization certificates are available on request.

AMost product lines start at 50 pcs per part number. Mixed containers are welcome — e.g. spark plugs + brake pads + filters in one shipment. Small trial quantities can be discussed with sales. Per-item MOQ is shown on each product page.

AT/T bank transfer (30% deposit, balance before shipment), PayPal (samples / small orders), and L/C for large repeat orders. For first-time buyers we recommend T/T 30/70. All payments go through the company account.

AIn-stock items ship within 24 hours of payment from our Guangzhou warehouse. Sea freight to major ports takes 25-35 days (Europe / Americas / Middle East lines vary slightly); air freight 5-7 days, express (DHL/FedEx) available for urgent orders. We run consolidated and FCL shipments monthly and can align with your sailing schedule.

AThree ways: (1) send us the OE part number — we match it directly (the site indexes 5,600+ OE numbers); (2) send vehicle details (make + model + year + displacement + VIN) and our technicians verify manually; (3) send photos of the old part. We confirm fitment before you order to avoid wrong shipments.

AAll products come directly from the brand factories with inspection reports and anti-counterfeit marks — fake one, compensate ten. Biyang holds official distributor authorization for all listed brands; certificates are verifiable. Report any packaging abnormality or defect within 7 days with photos and batch number.

A12 months from bill of lading date. Within warranty, defective items are replaced or refunded free of charge and we cover the international leg of return shipping. We respond within 12 hours and provide a solution within 48 hours. Spark plugs additionally carry the brand warranty (e.g. TORCH's 80,000-100,000 km service life).

AYes. Packaging private label (your brand and barcode) starts at 500 pcs per part number; product-level customization (formulation / spec / laser marking) starts at 5,000-10,000 pcs depending on category. Packaging design and sampling take 7-15 days. OEM orders carry the same 12-month warranty.

AYes. Sample fees are charged at retail price for 1-5 pcs plus international courier (DHL/FedEx) freight collect. Sample fees are credited back proportionally against your first bulk order. Some categories (e.g. filters) qualify for free samples — ask sales.

APrice: authorized direct supply at 30-50% of dealership channel prices. Range: 14+ officially authorized brands consolidated in one container. Service: a team working in English, Spanish, Russian, Arabic and Chinese, replying within 12 hours. Guarantee: 10x compensation on counterfeits plus 12-month warranty. Repeat customers account for 70%+ of our shipments — we build long-term wholesale relationships.

AWe have served customers in 100+ countries since 2009, with core markets in the Middle East, South America, Eastern Europe, Africa and Southeast Asia. Orders ship from Guangzhou (overseas warehouse partnerships in progress); customers with 200+ containers per year can discuss overseas stocking.

APhone / WhatsApp: +86 186 2006 1190; WeChat QR code on the contact page; email on the contact page. We work in English, Spanish, Russian, Arabic and Chinese, online 9:00-21:00 (GMT+8) on business days, replying to inquiries within 12 hours. You can also submit the quote form on any product page.